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Customer Experience

Customer Experience

529 Reviews   •   Great   •   4/5


ADVANTAGESDISADVANTAGES
Amazing Attentive Competent Convenient Cooperative Delightful Excellent Fast Friendly Honest Optimal Outstanding Perfect Reliable Satisfying Professional Clean Affordable Client-oriented
Disappointing Fake Fraudulent Inattentive Incompetent Misleading Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Not Client-oriented


Excellent

61%

Great

4%

Average

0%

Poor

0%

Bad

35%

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Description

Founded in 2011, 800 BATTERY was the first company in the UAE offering roadside and onsite battery assistance services.

Since its inception, the company’s geographical coverage has grown exponentially and our specialist patrols now cover Dubai, Abu Dhabi and Sharjah, 24 hours per day, 7 days per week.

Our customer care team is always one call away, ready to assist you with any queries that you may have.

As the nation’s leading authority in our industry, we pride ourselves to continuously innovate and challenge ourselves to improve, modernize and offer a better service to our customers each and every day.

From day one, putting the customer first has been the mantra for us, and indeed their loyalty has been outstanding.

The increasing number of returning customers year-on-year is the most telling testimonial about our service level, equipment and professionalism.

Products and Services
  • Repairs
  • Battery Warranty
  • Roadside Car Battery Replacements
Location
Contact Details
  • https://800battery.ae/
  • +9718002288379
  • [email protected]
  • 3 9A Street Al Quoz 1 Dubai United Arab Emirates
  • Al Quoz 1
  • Dubai (UAE)
Social Networks
Additional Info

WhatsApp: +9718002288379

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Reviews

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Latest Reviews
Mahsa
  United Kingdom

They didnt change a battry although it was under warranty

I called 800 battry on emergancy battry issue battry was purcjased from them and under warranty the technician said battry is flat and ned replacement but he didnt rrplace it instead keep us with a 6 month old baby in a parking lot trying to recharge the battry fpr 1hr

ADVANTAGESDISADVANTAGES

Fake Incompetent Not Client-oriented


06-01-2024

Niki
  United Arab Emirates

Battery replacement

I just had my Nissan car battery replaced by Chanaka. He was fast, friendly, knowledgeable and gave an outstanding customer service. Thank you

ADVANTAGESDISADVANTAGES

Amazing Competent Cooperative Clean Affordable Client-oriented


27-10-2023

Mattia
  United Arab Emirates

Motorbike tire fixing

Terrible experience, please use another company.
I asked them to repair a motorbike tire at my home.
They sent someone not even able to recognize a tire with tube, so they treated it as a tubeless tire just fixing the hole but not repairing the inner tube. I paid 160 aed and my tire in tire flat in my garage, now i have to call another company to do their job.
Total waste of money!!

ADVANTAGESDISADVANTAGES

Incompetent


02-10-2023

Steve Christe
  United Arab Emirates

This company is not reliable

I don’t recommend this company. There way to serve customers is a lack of respect. A warranty replacement of a Banner battery was approved by the supplier 18 month ago. Despite multiple phone calls, there was no reaction and Mrs Sheryl does never call back. Finally, after 1 year, I could reach her and she promised a delivery of the replacement battery after 2 weeks, confirming that they placed an order in Germany and that the battery is on its way. Since then, I placed more than 80 phone calls in 1 year, the colleagues always promise a callback from Mrs Sheryl, she’s always in a meeting, out of the office or on leave. Recently, I requested to talk to Mr Asif, the manager. After 4 weeks calling almost every day, I still don’t have a contact with him. His employee promises a callback every day, but no one calls back. I highly advise you not take the risk to enter into business with this company. My problem is still not solved until now. They have my defective battery since 18 months, they never replaced it despite approval from the manufacturer. I can suspect what they made with the battery.

ADVANTAGESDISADVANTAGES

Disappointing


04-03-2023

Steve Christe
  United Arab Emirates

This company is not reliable

I don’t recommend this company. There way to serve customers is a lack of respect. A warranty replacement of a Banner battery was approved by the supplier 18 month ago. Despite multiple phone calls, there was no reaction and Mrs Sheryl does never call back. Finally, after 1 year, I could reach her and she promised a delivery of the replacement battery after 2 weeks, confirming that they placed an order in Germany and that the battery is on its way. Since then, I placed more than 80 phone calls, the colleagues always promise a callback from Mrs Sheryl, she’s always in a meeting, out of the office or on leave. Recently, I requested to talk to Mr Asif, the manager. After 4 weeks calling almost every day, I still don’t have a contact with him. His employee promises a callback every day, but no one calls back. I highly advise you not take the risk to enter into business with this company. My problem is still not solved until now. They have my defective battery since 18 months, they never replaced it despite approval from the manufacturer. I can suspect what they made with the battery.

ADVANTAGESDISADVANTAGES

Inattentive Incompetent Unprofessional Unreliable


18-11-2022

Basir
  United Arab Emirates

Battery change

Not trust worthy at all. Battery replaced on site 2 days ago and I had to chase for a payment invoice and warranty paper. On top of that they told me I will only get 18 months warranty for premium battery. I paid for premium one and after chasing they sent me 12 months warranty.

First and last experience with them.

ADVANTAGESDISADVANTAGES

Friendly

Fraudulent Misleading Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Not Client-oriented


18-10-2022

Johan Groenewald
  South Africa

After sales service

13 months after buying a new Bosch battery from them it died. Very conveniently the warranty is only 12 months and they refuse to help me, stranded in Damac Hills 2, because that is out of their range.

ADVANTAGESDISADVANTAGES

Not Client-oriented


03-10-2022

Roula
  United Arab Emirates

Battery change

Worse service ever, you take appointment and let you wait and wait with no call from their side

ADVANTAGESDISADVANTAGES

Disappointing


14-09-2022

Roula
  United Arab Emirates

Battery change

Worse service ever, you take appointment and let you wait and wait with no call from their side

ADVANTAGESDISADVANTAGES

Disappointing


12-09-2022

Anas Dwair
  Ukraine

Great and professional service

The service was quick and professional. Mr. Roman did a very good job and was explaining every step. Happy with the service

ADVANTAGESDISADVANTAGES

Attentive Competent Convenient Delightful Fast Professional Affordable Client-oriented


06-07-2022

Gayathry |   Verified
  United Arab Emirates

Good option

I would always recommend this wonderful business. The batteries they provide are of very high quality.

ADVANTAGESDISADVANTAGES

Amazing Optimal


27-06-2022

Asma |   Verified
  United Arab Emirates

Advisable

I would always suggest this fantastic company. The batteries they give are excellent in terms of quality.

ADVANTAGESDISADVANTAGES

Amazing Outstanding


29-05-2022

Sana |   Verified
  United Arab Emirates

Good

I would always recommend this excellent business. The batteries they provide are perfect, and the quality is outstanding.

ADVANTAGESDISADVANTAGES

Attentive Excellent


19-04-2022

Unjo |   Verified
  United Arab Emirates

Amazing quality!

I would always recommend this perfect company. The batteries provided by them are perfect and their quality is so amazing.

ADVANTAGESDISADVANTAGES

Amazing Perfect


19-10-2021

Shadha |   Verified
  United Arab Emirates

Good option

I just took 5 minutes to arrange an appointment with this center on their website. The booking process was extremely simple and quick! It was a fantastic experience.

ADVANTAGESDISADVANTAGES

Attentive Honest


29-09-2021

Alina |   Verified
  United Arab Emirates

Attentive

This company offered me repair services, which I accepted. The services were excellent, and the personnel was quite courteous! Strongly suggested!

ADVANTAGESDISADVANTAGES

Delightful Client-oriented


27-09-2021

Shaker |   Verified
  United Arab Emirates

Satisfying!

I booked my appointment with this center on their website within 5 minutes only. The booking process was really easy and fast! Totally satisfying experience.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


12-09-2021

Moura |   Verified
  United Arab Emirates

Professional!

I took the repair services provided by this company. The services were perfect and the staff was so professional! Strongly recommended!

ADVANTAGESDISADVANTAGES

Perfect Professional


29-08-2021

Shadha |   Verified
  United Arab Emirates

Convenient

I made an online booking for their repairing services, which was really handy, and they confirmed my booking in less than 10 minutes. They are very quick, and I found them to be a very helpful company.

ADVANTAGESDISADVANTAGES

Attentive Honest


19-08-2021

Blaze |   Verified
  United Arab Emirates

Recommended

I have tried their services which are completely satisfying and my experience with them was great, from my side they are recommended.

ADVANTAGESDISADVANTAGES

Reliable Satisfying


22-07-2021

Abram |   Verified
  United Arab Emirates

Satisfied

I have tried their battery replacement services, the battery they have used are of perfect quality and their prices are good quote affordable.

ADVANTAGESDISADVANTAGES

Perfect Affordable


14-07-2021

Patrick |   Verified
  United Arab Emirates

Helpful

I have made online booking for their repairing services which was convenient and they confirmed my booking in just 10 minutes they are fast, I found them the helpful team.

ADVANTAGESDISADVANTAGES

Convenient Fast


19-05-2021

Eneco |   Verified
  United Arab Emirates

Fast service!

I wanted to replace my car’s battery immediately when I was on the road as my car had a problem. I contacted them, they came after only half an hour and replaced the battery successfully!

ADVANTAGESDISADVANTAGES

Fast Professional


19-05-2021

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Reviews
Mahsa
  United Kingdom

They didnt change a battry although it was under warranty

I called 800 battry on emergancy battry issue battry was purcjased from them and under warranty the technician said battry is flat and ned replacement but he didnt rrplace it instead keep us with a 6 month old baby in a parking lot trying to recharge the battry fpr 1hr

ADVANTAGESDISADVANTAGES

Fake Incompetent Not Client-oriented


06-01-2024

Niki
  United Arab Emirates

Battery replacement

I just had my Nissan car battery replaced by Chanaka. He was fast, friendly, knowledgeable and gave an outstanding customer service. Thank you

ADVANTAGESDISADVANTAGES

Amazing Competent Cooperative Clean Affordable Client-oriented


27-10-2023

Mattia
  United Arab Emirates

Motorbike tire fixing

Terrible experience, please use another company.
I asked them to repair a motorbike tire at my home.
They sent someone not even able to recognize a tire with tube, so they treated it as a tubeless tire just fixing the hole but not repairing the inner tube. I paid 160 aed and my tire in tire flat in my garage, now i have to call another company to do their job.
Total waste of money!!

ADVANTAGESDISADVANTAGES

Incompetent


02-10-2023

Steve Christe
  United Arab Emirates

This company is not reliable

I don’t recommend this company. There way to serve customers is a lack of respect. A warranty replacement of a Banner battery was approved by the supplier 18 month ago. Despite multiple phone calls, there was no reaction and Mrs Sheryl does never call back. Finally, after 1 year, I could reach her and she promised a delivery of the replacement battery after 2 weeks, confirming that they placed an order in Germany and that the battery is on its way. Since then, I placed more than 80 phone calls in 1 year, the colleagues always promise a callback from Mrs Sheryl, she’s always in a meeting, out of the office or on leave. Recently, I requested to talk to Mr Asif, the manager. After 4 weeks calling almost every day, I still don’t have a contact with him. His employee promises a callback every day, but no one calls back. I highly advise you not take the risk to enter into business with this company. My problem is still not solved until now. They have my defective battery since 18 months, they never replaced it despite approval from the manufacturer. I can suspect what they made with the battery.

ADVANTAGESDISADVANTAGES

Disappointing


04-03-2023

Steve Christe
  United Arab Emirates

This company is not reliable

I don’t recommend this company. There way to serve customers is a lack of respect. A warranty replacement of a Banner battery was approved by the supplier 18 month ago. Despite multiple phone calls, there was no reaction and Mrs Sheryl does never call back. Finally, after 1 year, I could reach her and she promised a delivery of the replacement battery after 2 weeks, confirming that they placed an order in Germany and that the battery is on its way. Since then, I placed more than 80 phone calls, the colleagues always promise a callback from Mrs Sheryl, she’s always in a meeting, out of the office or on leave. Recently, I requested to talk to Mr Asif, the manager. After 4 weeks calling almost every day, I still don’t have a contact with him. His employee promises a callback every day, but no one calls back. I highly advise you not take the risk to enter into business with this company. My problem is still not solved until now. They have my defective battery since 18 months, they never replaced it despite approval from the manufacturer. I can suspect what they made with the battery.

ADVANTAGESDISADVANTAGES

Inattentive Incompetent Unprofessional Unreliable


18-11-2022

Basir
  United Arab Emirates

Battery change

Not trust worthy at all. Battery replaced on site 2 days ago and I had to chase for a payment invoice and warranty paper. On top of that they told me I will only get 18 months warranty for premium battery. I paid for premium one and after chasing they sent me 12 months warranty.

First and last experience with them.

ADVANTAGESDISADVANTAGES

Friendly

Fraudulent Misleading Scam Terrible Unfavorable Unpleasant Unprofessional Unreliable Untrustworthy Not Client-oriented


18-10-2022

Johan Groenewald
  South Africa

After sales service

13 months after buying a new Bosch battery from them it died. Very conveniently the warranty is only 12 months and they refuse to help me, stranded in Damac Hills 2, because that is out of their range.

ADVANTAGESDISADVANTAGES

Not Client-oriented


03-10-2022

Roula
  United Arab Emirates

Battery change

Worse service ever, you take appointment and let you wait and wait with no call from their side

ADVANTAGESDISADVANTAGES

Disappointing


14-09-2022

Roula
  United Arab Emirates

Battery change

Worse service ever, you take appointment and let you wait and wait with no call from their side

ADVANTAGESDISADVANTAGES

Disappointing


12-09-2022

Anas Dwair
  Ukraine

Great and professional service

The service was quick and professional. Mr. Roman did a very good job and was explaining every step. Happy with the service

ADVANTAGESDISADVANTAGES

Attentive Competent Convenient Delightful Fast Professional Affordable Client-oriented


06-07-2022

Gayathry |   Verified
  United Arab Emirates

Good option

I would always recommend this wonderful business. The batteries they provide are of very high quality.

ADVANTAGESDISADVANTAGES

Amazing Optimal


27-06-2022

Asma |   Verified
  United Arab Emirates

Advisable

I would always suggest this fantastic company. The batteries they give are excellent in terms of quality.

ADVANTAGESDISADVANTAGES

Amazing Outstanding


29-05-2022

Sana |   Verified
  United Arab Emirates

Good

I would always recommend this excellent business. The batteries they provide are perfect, and the quality is outstanding.

ADVANTAGESDISADVANTAGES

Attentive Excellent


19-04-2022

Unjo |   Verified
  United Arab Emirates

Amazing quality!

I would always recommend this perfect company. The batteries provided by them are perfect and their quality is so amazing.

ADVANTAGESDISADVANTAGES

Amazing Perfect


19-10-2021

Shadha |   Verified
  United Arab Emirates

Good option

I just took 5 minutes to arrange an appointment with this center on their website. The booking process was extremely simple and quick! It was a fantastic experience.

ADVANTAGESDISADVANTAGES

Attentive Honest


29-09-2021

Alina |   Verified
  United Arab Emirates

Attentive

This company offered me repair services, which I accepted. The services were excellent, and the personnel was quite courteous! Strongly suggested!

ADVANTAGESDISADVANTAGES

Delightful Client-oriented


27-09-2021

Shaker |   Verified
  United Arab Emirates

Satisfying!

I booked my appointment with this center on their website within 5 minutes only. The booking process was really easy and fast! Totally satisfying experience.

ADVANTAGESDISADVANTAGES

Perfect Satisfying


12-09-2021

Moura |   Verified
  United Arab Emirates

Professional!

I took the repair services provided by this company. The services were perfect and the staff was so professional! Strongly recommended!

ADVANTAGESDISADVANTAGES

Perfect Professional


29-08-2021

Shadha |   Verified
  United Arab Emirates

Convenient

I made an online booking for their repairing services, which was really handy, and they confirmed my booking in less than 10 minutes. They are very quick, and I found them to be a very helpful company.

ADVANTAGESDISADVANTAGES

Attentive Honest


19-08-2021

Blaze |   Verified
  United Arab Emirates

Recommended

I have tried their services which are completely satisfying and my experience with them was great, from my side they are recommended.

ADVANTAGESDISADVANTAGES

Reliable Satisfying


22-07-2021

Abram |   Verified
  United Arab Emirates

Satisfied

I have tried their battery replacement services, the battery they have used are of perfect quality and their prices are good quote affordable.

ADVANTAGESDISADVANTAGES

Perfect Affordable


14-07-2021

Patrick |   Verified
  United Arab Emirates

Helpful

I have made online booking for their repairing services which was convenient and they confirmed my booking in just 10 minutes they are fast, I found them the helpful team.

ADVANTAGESDISADVANTAGES

Convenient Fast


19-05-2021

Eneco |   Verified
  United Arab Emirates

Fast service!

I wanted to replace my car’s battery immediately when I was on the road as my car had a problem. I contacted them, they came after only half an hour and replaced the battery successfully!

ADVANTAGESDISADVANTAGES

Fast Professional


19-05-2021

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